Mark Kaplan (a principal for The Dagoba Group) and Mason Donovan (Managing Partner at The Dagoba Group, a diversity and inclusion consultancy that specializes in leadership development, unconscious bias and inclusion dynamics) write a compelling article on the intent\u2013 impact mismatch. They suggest that while organizations may have good intentions in their development of policies, these policies may have unexpected results. There are many different approaches to inclusion and diversity within organizations reflected by various methodologies. Kaplan and Donovan while exploring the daily routine of a female executive, discovered multiple instances during the day in which the concept of intent versus impact shows up. The article offers examples of situations that \u201cKim\u201d finds herself in throughout a given day. While the intent of the organization may be to create an expeditious circumstance in which to perform her duties, the impact is that she is isolated from other employees, lacks critical feedback to all employees (including diverse employees) and projects an atmosphere of elitism. <\/p>\n\n\n\n
This intent- impact difference reminds me of when a supervisor instituted a new policy at my work. This policy was under the pretext of improving the company culture, but the employees got the sense it was a surveillance situation. The impact was an increase in mistrust and decrease in morale versus intent of enhancement of efficiency. This is a cautionary tale as outlined by Kaplan and Donovan, for all organizations to carefully consider that good intentions can meet a bad impact and potentially cause unintentional consequences.<\/p>\n","protected":false},"excerpt":{"rendered":"
Mark Kaplan (a principal for The Dagoba Group) and Mason Donovan (Managing Partner at The Dagoba Group, a diversity and inclusion consultancy that specializes in leadership development, unconscious bias and inclusion dynamics) write a compelling article on the intent\u2013 impact mismatch. They suggest that while organizations may have good intentions in their development of policies, … Continue reading “Kaplan and Donovan Summary”<\/span><\/a><\/p>\n","protected":false},"author":170,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[17,44,38,42],"_links":{"self":[{"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/posts\/241"}],"collection":[{"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/users\/170"}],"replies":[{"embeddable":true,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/comments?post=241"}],"version-history":[{"count":1,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/posts\/241\/revisions"}],"predecessor-version":[{"id":242,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/posts\/241\/revisions\/242"}],"wp:attachment":[{"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/media?parent=241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/categories?post=241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ksoakes.expressions.syr.edu\/wrt205summer2021\/wp-json\/wp\/v2\/tags?post=241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}