Week of 7/19

  1. In “Changing Organizational Culture: From Embedded Bias to Equity and Inclusion”, Cori Wong touches on reoccurring themes surrounding organizational culture that we have discussed throughout the course. She contributes a helpful metaphor about shoes in a race to explain equality and equity (p.2). The shoe example shows us that when our differences are not recognized and supported, we are not on a fair playing field. This example pushes us to question our own privileges and if we are doing our best to educate ourselves and others on oppressions. After Wong discusses this example, she emphasizes the importance of considering equity rather than equality in efforts that work towards fostering an environment where every individual has an equal opportunity to “thrive and succeed” (p.2). She also notes to “shift the culture” (p.5), we must understand that just because there is diversity, there is not always inclusion. Furthermore, she advocates for not only empowerment of minority groups, but the much-needed support system in the workplace.

2.

In “Changing Organizational Culture: From Embedded Bias to Equity and Inclusion”, Cori Wong’s writing incorporates many of the strategies from chapter 8 of TSIS. The main idea of this section of TSIS is to connect ideas together. A strategy that is used multiple times throughout Wong’s piece is transition words. Transition words give a sense of direction to the reader about the writing. One example is this excerpt:

“Gender bias can be present in commonly used language, such as referring to

workers as men, defaulting to the use of masculine pronouns such as he

and him when providing hypothetical examples, or using the

phrase you guys to address a mix-gendered group. Gender bias is

also evident in loaded words and phrases that reinforce negative

gendered stereotypes, such as women being inherently more

emotional or nurturing than men (Bennett, 2017).

Gender bias is also commonly reflected in a culture with

respect to how people treat each other, particularly around

which types of behaviors are encouraged or reprimanded (and

for whom). In addition to obvious forms of gender bias, such as

harassment and overtly hostile work environments that alienate

women, numerous examples exist of subtle ways that a culture

can be problematic: Women are more often interrupted and

talked over than men, and twice as much if they are women of

color. Men often take and receive credit for ideas, even if they

did not come up with them.” (p.4)

In the first paragraph Wong is explaining how certain words and phrases perpetuate a gender bias. Then she inserts a transition statement at the beginning of the second paragraph that ties another form of gender bias (sexist actions) to her first one. This way she continues in another clear section the different ways women are unfairly treated in the workplace.

This matters because it allows her to clearly build her argument. We understand the direction this section is taking- it is additionally information about a topic already touched upon.

HIGHLIGHT:

I got to visit my friend at the beach! It was so nice and relaxing.

Week of 7/12

  1. After reading the feedback on my focusing flow chart and brainstorming connections to my public health major/specific interests, I narrowed down a direction I want to go with my research. As of now, I want to focus on the racial income inequality and connect this to health quality disparities (economic stability is one of the social determinants of health). For this topic, I will need to find multiple sources to tie it all together.

To start my research off, I logged in to the Syracuse Library Summon Database. I entered “income inequality race”, “social determinants of health”, “income plays a role in health”, and “income and health quality”. I briefly skimmed through the sources that appeared and determined I would have enough to work with. I also am in touch with the head of the Department of Public Health at Syracuse. I want to reach out to her and ask her questions about this topic and for solid research resources.

So far, I have not experienced any difficulties locating articles.

2. For one of my primary sources I want to have some sort of narrative. Throughout my blog responses and posts, I have repeatedly emphasized the importance of hearing the voices of those experiencing the oppression to better understand it and create change. I think an autobiographic article or an interview would fit best.  I also would like data from experiments to back up my claims. Through numerical data, I can create graphic visuals to empathize the significance of these issues.

 For my secondary sources, I want articles that help explain these concepts and connections. For example, I want to find background information about racial income inequality and social determinants of health. I also think understanding how individual and systemic (institutional and structural) racism plays a role into these issues would be extremely useful.

Additionally, I would like to hear the different perspectives of Researchers, Professors, and Experts who have invested significant time into unpacking these issues.

As stated above, I plan on using the Syracuse Library Summon Database, Google, and my public health professor to locate sources. Over the weekend, I want to compile the majority of my sources.

Discussion 7/8

1.

I found Sherris’s cannon contribution extremely engaging, and informative. Not only was her topic interesting, but her writing style and word choice was solid. The summary of the article provided me with a greater understanding about biased hiring assessments as well as allowed me to connect other articles I have read about how many tests in general are extremely bias and unfair (Like the SAT or state administered standardized tests). I had no idea that employers were mostly unaware of these biases, but I applaud the author for referencing the severe consequences for employers who discriminate.

My major is Public Health and I specially am interested in healthcare disparities, so I was excited to read and view Kate’s piece. I specifically enjoyed watching her media clip. The video was very powerful because it showed a first-hand experience of an individual facing disparities in the healthcare system. I think that seeing a specific situation of oppression and how the person feels about it and deals with it can be very educational for people who struggle to understand. I think that this clip was a great addition and supports Kates argument that little steps go a long way.

2.

In Bogost’s Article, I think his flashpoint moment is when he quotes Amy Webb who discussed her experience with racism and sexism at an airport. I think Webb’s quote “someone like me wasn’t in the room” when discussing the process and outcome of technological innovations is very eye-opening and powerful. I think this is the clear moment where the reader can understand the importance of the piece and see the direction this piece of writings going to take. In making this comment, Bogost urges the readers to consider is what Webb ties continual racism and sexism to the lack of diversity in certain areas of work. This idea pushes us to think how difference in race, gender, (dis)abilities, and socioeconomic status really influences our thought process and the ideas we bring to the table. Those unfamiliar with this school of thought may be interested to know that it boils down to the lack of diversity in the workforce has contributed to the detrimental cycle that oppressed groups experiences.

**I tried pulling templates from multiple chapters. I feel like it sounds a little awkward/forced.

5 Rhetorical Moves

Narrates a short story

Before Bogost jumps into his argument, he engages the reader with a story. This story is an account of what happen to Amy Webb who experienced sexism at an airport. This incidence occurred due to an injury Webb had that put her in a walking boot. Because of this, she had to go through a backscatter machine with X-ray imaging instead of the normal metal detector. The machine picked up on her hair and breast area as a weapon. She claims that when developing these machines, they have these issues because “someone like me wasn’t in the room”. Her experience ties into the entire point of Bogost’s article about the lack of diversity in the world of technology.

Explaining

Bogost also provides a simple explanation and solution for the readers. He says that  “computer systems that don’t anticipate all the types of people who might use them” . He follows up by saying,  “Increase the diversity of representation among the people who make these systems, and they will serve the population better”. This straightforward explanation to the topic of his article helps the reader narrow their focus on this issue and the end goal which pushes the argument forward.

Comparing and Contrasting (They Say)

Bogost pulls quotes and opinions from multiple people in his article. In one section he references both Amy Webb and Kamau Bobb. He compares their opinions back to back in a section. This allows the readers to see the relationship between different people’s opinions. This helps the reader figure out where they stand on an issue.

‘In Webb’s view, that argument is unlikely to ever gain traction among big, wealthy tech companies. “A moral imperative is unlikely to motivate public companies,” she told me. Bobb agrees—Google’s focus on the “next billion users” entails a better understanding of people of color, he said, but only because the company finally understands that they represent an untapped market for advertising.’

But to Webb, that doesn’t mean those companies are hopeless. The problem, she said, is that scale, market share, and speed matter more than anything else. She believes the problems that arise in computational social infrastructure, such as backscatter X-ray devices and facial-recognition systems, are caused by the ferocious competition between these companies. Webb thinks a better approach to solving the social ills in artificial-intelligence systems would come from some kind of federal office or consortium that might encourage collaboration between tech firms; one such project could be revising data sets that don’t fully represent the general public.

Quoting

To keep the article flowing, the author incorporates many quotations. Following the guidelines of TSIS, Bogost frames his quotes. This is an important move that carries his argument because it provides the reader with more insight about a topic as well as spark questions or new ideas.  

Poses questions to the reader

To keep the reader engaged, Bogost throws in questions throughout the piece. These questions push the reader to analyze their stance on certain issues before continuing to read. Additionally, Bogost asks questions (like the one below) that are easy for the reader to agree with (which builds some common ground between the author and the reader).

If everyone is focused on the nuts and bolts of making software quickly at scale, where will they learn to design it with equity and care?

I also used this website to help come up with rhetorical statregies…

https://wwnorton.com/college/english/write/read12/toolbar/set02.aspx

Expanding the Canon

In Is it safe to bring myself to work? Understanding LGBTQ experiences of workplace dignity from the Canadian Journal of Administrative Sciences, authors Sarah J. Baker and Kristen Lucas claim that people who identify as non-heterosexual and non-cis gender will likely face bullying, discrimination, harassment, hurtful jokes and taunts, and ostracism throughout their careers. To understand the extent and effects of homophobic, transphobic, and queerphobic attitudes of employers and coworkers, the authors conducted semi structured interviews with 36 LGBTQIA+ working adults from various organizational affiliations in the United States.

Once the responses were collected and analyzed, the authors coded them into four categories of identity sensitive dignity threats experienced by LGBTQIA+ individuals in the workplace: social harm, autonomy violations, career harm, and physical harm. The responses in the interviews showed that the way LGBTQIA+ individuals were (and are) being treated in the workplace drastically influences their own self perceptions.

Because of these disturbing findings, the authors also identified protection strategies throughout the responses that other LGBTQIA+ members in the workforce can implement to “(re)claim” their dignity and protect themselves from threats and harm. The strategies are avoiding harm by seeking safe spaces, deflecting harm with sexual identity management, offsetting identity devaluations by emphasizing instrumental value, and creating safe spaces for authenticity and dignity.

The authors of this article encourage LGBTQIA+ groups to discuss this idea of dignity in the workplace with organizations to address injustices. They hope that these conversations can start small and develop into a greater understanding that every human being deserves respect and has worth. They advocate for bringing people together on the basis of not only the differences discussed in their article, but others form of difference such as race, ethnicity, class, religion, and (dis)ability.

Figure 1:

(Baker and Lucas, p.7) describing identity sensitive dignity threats

This text was a piece of transcript of one of the interviews with a bisexual woman named Phoenix who works as a college speech coach. She had attacks to her autonomy by her boss who had a problem with her sexual identity and repeatedly made intrusive and offensive comments like the one above.

(In this study, autonomy was defined as: “to have control over one’s life and for others to refrain from colonizing that life and to keep a respectful distance” (Baker and Lucas p.7)

Figure 2:

(Baker and Lucas, p.10) describing protection strategy

This text was a piece of transcript of one of the interviews with a gay college professor who struggled to find a place to work. This excerpt depicts a summary of his process of how he narrowed it down from the lenses of a member of the LGBTQIA+.

This updated version of the rainbow pride flag for 2021 has now included intersex people. The 2018 version included  five-striped chevron that represented LGBTQ+ people of color and the trans community. 

This article gives readers insight about how prevalent discrimination towards LGBTQIA+ members is and provides examples on the types of brutal attacks they endure. The excerpts of the interview transcript throughout the article is important because we are able to hear about oppression from the people who are actually experiencing. However, the “experiences” are still limited because the makeup of participants in the study was mostly white gay males. I think it is extremely important to hear more about an intersectional approach from women and BIPOC. I also would like more updated statistics since many of the other studies mentioned were from more than 10 years ago from 2021. Additionally, while I appreciated the protection strategies for LGBTQIA+ individuals, I also would like to hear more about being an ally. To further my own understanding, I found a video that explains 8 steps towards being an LGBTQIA+ ally below.

How to be a good LGBTQIA+ Ally

  1. Educate yourself on the community (this includes terminology)
  2. Do not make assumptions
  3. Do not ever out someone
  4. Be conscious of your language
  5. Do not let slurs slide in others
  6. Do not let others to make queerphobic jokes
  7. Stand up for others
  8. Make space for LGBTQIA+ community
A screenshot from…
A Workplace Divided: Understanding the climate for LGBTQ Workers Nationwide, published by the Human Rights Campaign Foundation.

These statistics look at the different reasons why LGBTQ+ are not “open” in the workplace. It is interesting to see how gender and sexual identity influence how people approach work in the morning.

References

Baker, S. J., & Lucas, K. (2017, June 1). Is it safe to bring myself to work? Understanding LGBTQ experiences of workplace dignity. Wiley Online Library. https://onlinelibrary.wiley.com/doi/10.1002/cjas.1439.

Human Rights Campaign Foundation. (2021). A Workplace Divided: Understanding the Climate for LGBTQ Workers Nationwide. HRC. https://hrc-prod-requests.s3-us-west-2.amazonaws.com/files/assets/resources/AWorkplaceDivided-2018.pdf?mtime=20200713131850&focal=none.

Jossell, S. (2021, June 8). The Progress Pride Flag Is Getting an Intersex-Inclusive Makeover. them. https://www.them.us/story/progress-pride-flag-intersex-inclusive-makeover.

MyWorkplaceHealth. (2020, May 15). How to be a good LGBTQ+ Ally. YouTube. https://www.youtube.com/watch?v=8ddlNFqWyOU.

Responses 6/28

  1. I think the Frieds topic is engaging from the beginning because of how relatable it is. He starts off his talk by posing a problem: why people can’t seem to get work done at work. He then discuses a question : where do you need to go when you need to get something done? These two statements caused me to think and reflect about my own personal experiences which continued to keep me focused. He then argues that this is because people are trading in a workday for “work moments”. I think it is interesting how he builds his argument by walking us through a “typical workday” that is filled with distractions and commitments that result in unproductivity. He also has a funny and sarcastic tone when he talks about manager and meetings which furthers his argument about how disruptive they  both are. He proposes suggestions for offices to change, such as silence for more efficient workdays. By the end of this video, I was very supportive of his ideas because his arguments were very logical, organized, and personable.

2.

After watching Heffernan TED talk, I was torn between claiming her evidence to be anecdotal (stories with a point) or analogical (comparison to different things) (maybe it is both or neither). Heffernan walks us through multiple stories (touching upon how predicting epidemics as well as forecasting wildfires is unrealistic) with the same themes: technology is unreliable, the world is unpredictable. She then argues that society is growing dependent on technology. She compares different instances where we utilize technology too much, that we are lacking somewhere else where it is more important. She lists real life examples (no sources, no numbers), but it is compelling and logical. For example, she discusses how the more time we use parenting apps, the less we know about our kids and how the more time we spend with people that we are predicted and programmed to like, the less we can connect with people who are different from ourselves.

She does a great job tying very different stories together with the same underlying themes and ideas. I think she has a great ability to make connections and “points” which is an effective way to engage viewers. The organization and  structure of her arguments caused me to accept and understand everything she said without sources or data. I also think she is so persuasive because of her confidence.

EC Draft

In Is it safe to bring myself to work? Understanding LGBTQ experiences of workplace dignity, Baker and Lucas, both researchers interested in social identity and workplace dignity, claim that people who identify as non-heterosexual and non-cis gender will likely face bullying, discrimination, harassment, hurtful jokes and taunts, and ostracism throughout their careers. To understand the extent and effects of homophobic, transphobic, and queerphobic attitudes of employers and coworkers, the authors conducted semi structured interviews with 36 LGBTQIA+ working adults. The authors coded the responses into four categories of identity sensitive dignity threats experienced by LGBTQIA+ individuals in the workplace: social harm, autonomy violations, career harm, and physical harm. Additionally, the authors presented protection strategies that LGBTQIA+ members in the workforce can implement because of the clear threats to their safety and security. These strategies are avoiding harm by seeking safe spaces, deflecting harm with sexual identity management, offsetting identity devaluations by emphasizing instrumental value, and creating safe spaces for authenticity and dignity. The authors advocate for widespread education regarding the struggles faced by LGBTQIA+ in the workforce as well as change within organizations to be more inclusive and respectful.

Pride Flag

These statistics look at the different reasons why LGBTQ+ are not “open” in the workplace

A screenshot from…

A Workplace Divided: Understanding the climate for LGBTQ Workers Nationwide, published by the Human Rights Campaign Foundation.

This media consists of multiple easy to read graphic designs that highlight important statistics and information about LGBTQIA+ workplace disparities.

Video: How to be a good LGBTQIA+ Ally

  1. Educate yourself on the community (this includes terminology)
  2. Do not make assumptions
  3. Do not ever out someone
  4. Be conscious of your language
  5. Do not let slurs slide in others
  6. Do not let others to make queer-phobic jokes
  7. Stand up for others
  8. Make space for LGBTQIA+ community

PERSONAL COMMENTARY: X

Works Cited: X

Is it safe to bring myself to work? Understanding LGBTQ experiences of workplace dignity

In Is it safe to bring myself to work? Understanding LGBTQ experiences of workplace dignity, Baker and Lucas claim that people who identify as non-heterosexual and non-cis gender will likely face bullying, discrimination, harassment, hurtful jokes and taunts, and ostracism throughout their careers. Through the use of previously conducted studies and statistics, this article examines the homophobic and transphobic attitudes of employers and coworkers. It was found in a 2007 study of a big United States company that 90% of respondents would not hire someone based off of their sexual orientation or consider them as their first choice (Baker and Lucas, 2017, p.8). Additionally, this article conducts a study that creates a platform for members of the LGBTQ community to share personal accounts of oppression they have endured at work. The authors advocate for widespread education regarding the struggles LGBTQ individuals face within the workplace for more inclusive and respectful workplace settings and provides protection strategies for safety and secuirty.

Response 6/21

  1. I would like to “expand the canon” by researching about LGBTQIA+ diversity in the workforce. Currently, I do not know much about this topic. However, I think it is important to educate myself and others about it. For this assignment, I would like to read a variety of texts and watch a few videos. I think it is crucial to hear from researchers and experts, but more importantly personal narratives of those facing discrimination in the workplace based on their sexual or gender identity. I plan on gathering statistics to show how “real”, important, and widespread this issue truly is through using the Syracuse Library databases. I also think it would be interesting to reference specific companies that have implemented programs and resources to address this. Additionally, it would be helpful to hear from hiring managers and diversity leaders on their experience with this topic. Finally, I would like to find proposed solutions to fostering more inclusion of the LGBTQIA+ community in the workplace.

2. In Kaplan and Donavan’s book, they argue that people generally have good intentions regarding inclusivity but can unconsciously overlook situations which can become hurtful and harmful. The authors urge readers to constantly consider the importance of diversity throughout our daily decisions. I agree with the authors claims and believe that this excerpt has the potential to spark change within because of the real and powerful story told about Kim.  Through sharing a day in the life of Kim , these authors have clearly identified detrimental patterns in the culture of careers and have provided solutions to address these issues.

I used components of my Kaplan and Donavan response to craft this one. I am still getting comfortable using the templates and I am questioning if I am doing it correctly. I was not sure if my “I say” was strong enough or even made sense but I wanted to try it out instead of using two of the “they say”.

Kaplan and Donovan Summary

In Kaplan and Donavan’s book, The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off, they advocate for the practice of considering diversity in all of the daily decisions a person makes. The authors discuss the struggles of an individual who consistently demonstrates good intentions in the workplace, but ultimately causes harm to coworkers. This article shares a story about a woman named Kim who operates as a Senior Manager at a company. This excerpt from the previously mentioned book highlights Kim’s daily obstacles and how she works around them. However, her actions are not sufficient enough. The reading presents examples of Kim’s unconscious bias and harmful actions. This piece of writing uses Kim’s experiences to advocate for change within the workplace for minority groups (women, BIPOC, LGBTQIA+). This article has the potential to spark change within because of the realistic and powerful story told. It explores different concepts of workplace privilege and calls for change. These authors have identified detrimental patterns in the culture of careers, and it is clear that they hope to spark change through their writing as they promote awareness for diversity and inclusion