Authors Mark Kaplan and Mason Donovan wrote a book centering around Inclusion and diversity in the workplace. Both authors themselves are managing partners in a firm that specializes in inclusion and diversity in the workplace. This chapter uses a protagonist named Kim who is an executive level manager in a company and runs through a normal day in her work life. Throughout this day, the authors let us know that she has a very hectic schedule and is overtaxed at work and may have good intentions in what she choses to do or say, but the impact doesn’t match her intentions (the authors say it rarely does with anybody).<\/p>\n
Essentially, Kim’s actions come off as tone deaf in a way because she uses her busy schedule as an excuse to be insensitive to other employees, even her mentee, who she doesn’t pay attention to and blows her off for a previous mentee who is an “aggressive guy”, which is an attitude she seems to favor. The message we can take from this chapter is that most people have good intentions and that doesn’t usually add up to positive impact, we all have unconscious bias and it affects us at work, there are in-groups and out-groups at work (similar to cliques in schoolchildren) and that there are different levels of these groups: Individual, group\/team, and organizational.<\/p>\n","protected":false},"excerpt":{"rendered":"
Authors Mark Kaplan and Mason Donovan wrote a book centering around Inclusion and diversity in the workplace. Both authors themselves are managing partners in a firm that specializes in inclusion and diversity in the workplace. This chapter uses a protagonist named Kim who is an executive level manager in a company and runs through a … <\/p>\n