Discussion week of 6/15

  1. When reviewing my classmates’ contributions I could see that many new categories of diversity are discussed throughout these posts. Each topic of focus added to the canon simply because they analyzed a topic that we have yet to discuss. What I found interesting was that before reading the post discussing language diversity, I had not thought the topic was an issue related to diversity. It made me think outside my perspective, and since I know many people with non-native accents it allowed me to connect and empathize. The addition of the article Language Diversity, Non-native Accents, and Their Consequences into the canon was significant to me because it added a unique inclusive perspective of multiple people who struggle with the challenges of language diversity at work. The media element from the same post, which was a TED talk from cognitive scientist and professor Lera Boroditsky, was informative and connected well with the article, working as supportive evidence. After reading all of these posts I can now see how diversity and organizational culture is so complex. Reflecting on the first reading we looked at where there was so many definitions of organizational culture I can see how this came to be due to a extensive list of diverse groups in the world.

3. The transitions that Bogost uses throughout his writing help move along his argument clearly, keeping it focused and concise. Some of the ways he approaches moving between one paragraph and another include a tactic where he seems to begin his paragraphs with a response to the question that the previous posed. The use of language to begin a paragraph such as “But” and “even though” continuously reference the content in the paragraph above giving his writing a continuous flow. To do this he begins his text with the story of Webb, making them familiar with her from the start so that the continuous inclusion of her perspective does not feel random or unrelated to the other facts or opinions he includes.

Bogost Blog Post

The title from Ian Bogost’s article, The Problem With Diversity in Computing is a great example of how authors use rhetorical moves within there writing. The title is clear in stating the simplest point that Bogost connects back to throughout the text, which is problems with diversity in computing. A simple title gives the reader context making them comfortable immediately with the reading, it allows them to anticipate what else the article will discuss. The short description below the title “Tech’s discriminatory culture might never change, no matter how many women and people of color are invited into the room” note the potential conclusion that the article will come back to, beginning with the point of the article might seem like the author is giving away the ending, but it is a great strategy to convince the reader to keep reading and find out why the author makes this claim. 

The introduction paragraph tells a real story of Amy Webb who broke her ankle and had to wear a boot making her notice that her trip through PSA was riddled with problems due to the computer systems “not anticipating all the types of people who might use them.” The use of a real-life example connects the reader to the article because since most people have experienced going through TSA they can put themselves in the shoes of Amy Webb allowing them to understand what she went through creating an emotional appeal. That emotional appeal engages the reader, which is helpful when the goal is to persuade them. Using language like “all the types of people” also foreshadows that the article will discuss inclusion. 

Throughout this text, the author provides evidence to back up his claim by linking other articles that support the point. The addition of linking googles diversity report in a sentence that states “At Google, for example, more than 95 percent of technical workers are white or Asian” reassures the reader that the author is using correct data and allows them to follow emphasize the key points through other sources. 

There is plenty of facts and opinions from other experts on this topic such as “Kamau Bobb, the global lead for diversity research and strategy at Google and a senior director at Constellations”. The use of credible people agreeing with the author’s points gives the article credibility itself. Bogost also continues to use Webb’s narrative and what she concluded from her experience, as evidence keeping that connection with the audience that was developed in the first paragraph. Bogost uses Webb’s because the audience is aware of why she would think this way given they already know her story “Webb points to China as an alternative. There, kindergarten-age students nationwide will begin studying a textbook this year that’s designed to teach students the new basics of knowledge they need to succeed in a computational future.” This evidence is credible because it can be understood why Webb believes this. The article even concludes with a quote from Webb followed by the author stating “If she’s right”. The use of a statement like “If she’s right” poses a question the audience might have while reading this article. Following that up with “then the problem with computing isn’t just that it doesn’t represent a diverse public’s needs. Instead, the problem with computing is computing” provides the audience with the answer to that “what if” type of question leading the audience toward a distinct point to conclude.

Unit 1 Assignment: Expanding the Canon

To expand the canon adding to the discussion of organizational culture and diversity, I choose the article Disability and employment – overview and highlight from the European Journal of Work and Organizational Psychology. This article includes a wealth of knowledge from the authors Katharina Vornholt, et al. The authors each add value in their way, specializing in Social Psychology, neuroscience, psychosomatic rehabilitation, and more. This article is intended for a small audience of fellow scholars and people who focus specifically on the topics discussed. 

The purpose of this article is to outline how things stand in the existing research on disability and employment. It discusses one section of disabled people, those who have mental disabilities. The authors outline the definition of disability, the legality of legislation regarding disability at work that is already in place in Europe and North America, things that enable employees and act as a barrier to employ the disabled. The authors use the International Classification of Functioning, Disability, and Health (ICF) of the World Health Organization’s definition of disability; defining it as “the ‘umbrella term’ for impairments, activity limitations, and participation restrictions, referring to the negative aspects of the interaction between an individual…and that individual’s contextual factors (environmental and personal factors)”. 

The legislation in Europe stems from the U.N. Convention on the Rights of Persons with Disabilities, stating that employees with disabilities have equal rights to work and gain a living, in-job discrimination is not allowed, and that organizations promise workers with disabilities accommodations. In the United States and Canada, the federal law protects those with disabilities rights through The Americans with Disabilities Act that gives those with mental/physical disabilities equal opportunities to be integrated into places of work and stops all forms of discrimination against employees with disabilities.

The article presents a plan for how research should continue in the field  and how these laws can be integrated into the workplace. The plan encourages more research behind the definition of disability, the spreading of knowledge from psychologists (like health campaigns) to change attitudes and behaviors towards those with disabilities, and the increase in public data. The authors also discuss the future of policy encouraging evaluation of the past to see if what has been implemented protects and promotes those with disabilities employment or if they have opposite effects.

This article adds to the existing knowledge of the class because of its relation to diversity and inclusion. Similar to many of the readings we looked at, this text speaks about the inclusion of disabled people in the workplace and how extremely high the unemployment levels are. This brings awareness to how programs and legislation can be put in place to help incorporate diverse people. Their suggestions mirror what we have looked at with the inclusion of neurodiverse people and adds other strategies and data regarding organizational cultures, such as reassessing the definition and analyzing to see if the programs put in place are working or not.

This article highlights how each organization caters differently to each diverse group. Similar to past readings it showcases how each diverse group has specific accommodations and should be analyzed on a case by case basis. The existing legislation in “Disability and employment – overview and highlights” can lead as an example of how to implement systematic changes so that all companies must adhere to a set of rules that promote diversity and inclusion, along with other resources such as media I have found.

The media I have found to supports my claim shows how to implement the plans that the article outlined and enhances knowledge about disabled people. I have chosen a TED talk from Elise Roy “When we design for disability, we all benefit”. Elise Roy is deaf and since she is disabled herself she adds a unique perspective. Her purpose throughout the talk is to promote the use of design thinking to solve problems. Design thinking steps are defining and understanding the problem, observing people and empathizing with them, throwing out hundreds of ideas, prototyping, and finally implementing. That way of thinking could help in how to accomplish the goals of a more inclusive workplace for those with disabilities and create legislation with perspective and empathy in mind. Elise Roy’s insight could be a solution to how we progress within this sphere of disability and life, in general, putting inclusion in front of everyone’s mind when solving any problem.

Link to article: https://doi.org/10.1080/1359432X.2017.1387536

Citation of article: Katharina Vornholt, Patrizia Villotti, Beate Muschalla, Jana Bauer, Adrienne Colella, Fred Zijlstra, Gemma Van Ruitenbeek, Sjir Uitdewilligen & Marc Corbière (2018) Disability and employment – overview and highlights, European Journal of Work and Organizational Psychology, 27:1, 40-55, DOI: 10.1080/1359432X.2017.1387536

Draft of Expanding the Canon blog post-Michaela

To expand the canon and add to the discussion of organizational culture and diversity, I choose the article “Disability and employment – overview and highlights” from the “European Journal of Work and Organizational Psychology”. This article includes a wealth of knowledge from the authors Katharina Vornholt, Patrizia Villotti, Beate Muschalla, Jana Bauer, Adrienne Colella, Fred Zijlstra, Gemma Van Ruitenbeek, Sjir Uitdewilligen, and Marc Corbière. These authors each add value in their own way, specializing in Social Psychology, neuroscience, psychosomatic rehabilitation, and more. This article, coming from a journal, is intended for a small audience of fellow scholars and people who focus specifically on the topics discussed. The purpose of this article is to outline how things stand in the existing research on disability and employment. It discusses one section of disabled people, those who have mental disabilities. Exploring topics such as the definition of disability, the legality of legislation regarding disability at work that is already in place in Europe and North America, things that enable employees and act as a barrier to employ the disabled. When discussing each topic they use existing facts from other resources and expand on where the research needs to go in the future. In conclusion, they present a solid plan for how research should continue in the field of disability and employment and the authors give suggestions on how things should be put into action. This article adds to the existing knowledge of the class because of its relation to diversity and inclusion. People with disabilities are a group of diversity that we have not discussed yet so this would open people’s eyes to another group that needs to be included. Similar to many of the readings we looked at in the past this text speaks about the inclusion of disabled people in the workplace, how there are low percentages of disabled people that are employed and extremely high levels of unemployment. Bringing awareness to how programs and legislations can be put in place to help incorporate these people, and keep them working mirrors what we have looked at with the inclusion of neurodiverse people and adds other strategies and data regarding organizational culture. It also opens the question of how we can bring the different sections of diversity into the conversation and not forget about certain groups. Another thought is how can each organization cater differently to each diverse group, because as you can see from the article I have chosen, and the past readings that each diverse group has specific accommodations. The existing legislation in “Disability and employment – overview and highlights” can lead as an example of how to implement systematic changes so that all companies must adhere to a set of rules that promote diversity and inclusion. To support my claim and enhance knowledge about disabled people I am using media. The media I have chosen is a ted talk from Elise Roy “When we design for disability, we all benefit”. Elise Roy is deaf and since she is disabled herself she adds a unique perspective. It is connected to the article I choose because as the article outlines research on disability and employment it leaves the question of how do we progress. Elise Roy gives insight on how design thinking and more specifically designed with disability in mind creates inclusion and a better culture for not only those that are disabled but everyone.

Discussion prompts for Week of 6/8

1. When watching Renata Salecl’s TED talk her rhetorical approach stood out to me. She begins this talk about human’s unhealthy obsession with choice by stating a choice that she had to make when preparing. Since it is the first thing she discusses it sets a theme. She connects the topic to herself making it feel relatable. What was interesting was that the choice that she had to make was deciding between three quotes, these quotes were also about choice, giving the audience an example that stays directly on topic, making a clear and concise purpose. As she continues with the talk she uses quotes from philosophers, and psychoanalysts to prove her points, using credited people to back up her argument makes her seem more reliable to the audience. She also gives real-life examples about herself, or her friend’s experience, which allows the audience to connect to their own life. That engages the audience because they can picture themselves in the situations she speaks giving them a better understanding. She also uses language strategically, for example, she addresses the audience as you, making them feel like they are in a conversation. To conclude she goes back to what she talks about when she first begins the speech, the choice she had to make herself. This rounds out and connects all the points she made to one conclusion, it makes the talk feel more whole like there isn’t a cliff hanger or missing piece. Overall her rhetorical approach is convincing and showcases her purpose, that everyone has individual choices but we also need to focus on choices as a society.

2. Margaret Hefferman’s TED talk is a great example of how a speaker works with evidence. One form of evidence she uses is telling real-life stories. She tells these stories to introduce her topic of technology and human skills but she incorporates her own bias and judgment to show what side she is arguing. In the talk there are transitions from the real-life examples to her argument, connecting back between that evidence when she needs support in communicating her purpose. She makes her points more clear by summarizing the credited facts she includes as evidence, for example, she uses a word like “so what that means” to connect her evidence back to her claims. She walks the audience through the argument by using tools like metaphors to give them something to relate her point to. That allows her to talk about a wide variety of topics, such as global warming and company predictions, and still be able to relate it to her argument on efficiency and the unexpected. Evidence from past mentalities is paired with the thought of the future to encourage that her ideas enhance positive change that others should believe in.

Expanding the Canon

The article I choose is “Disability and employment – overview and highlights” “from the European Journal of Work and Organizational Psychology” by Katharina Vornholt, Patrizia Villotti, Beate Muschalla, Jana Bauer, Adrienne Colella, Fred Zijlstra, Gemma Van Ruitenbeek, Sjir Uitdewilligen & Marc Corbière. From the authors, many specialize in Social Psychology along with other focuses. This article discusses disability in regards to employment to conclude from research, what disability is, how it is seen in the workplace, and how the inclusion of disability is being promoted in different countries. The text outlines the research on disability and employment, beginning with the complexity of defining disability. They then include the legislation behind the integration of people with disabilities into the workplace followed by the barriers of hiring and maintaining workers with disabilities. In conclusion, they bring light to the fact that around the world there still contuse to be a low percentage of disabled workers, even with legislation and programs made to encourage them to be hired. The researchers acknowledge that disability emerges from the interaction of person and environment, and as a result encourage that more research about defining disability and accommodating for those with disabilities needs to be done, for an increase in inclusion.

https://doi.org/10.1080/1359432X.2017.1387536

Discussion prompts for Week of 6/1

1. Overall my search for materials is focused on diversity and inclusion. We have touched on diversity in regards to topics like gender, race, ethnicity, and neurodiversity so when adding to the canon I am looking for a diverse group that we have not spoken about yet. I want to pick one similar to neurodiversity that before reading the Austin and Pisano reading I did not think of. That being said to find a topic in diversity we have not touched on yet I first started by a google search of the types of diversity. After doing that my interest was peaked in the areas of able-bodied vs disable. I also have an interest in looking at gender in the workplace, although we have already touched on that, as a woman that will be going into her senior year and going into the workplace soon I am really curious about that topic. Google Scholars and the Syracuse Library are my main sources of research because the scholarly articles from both sources are credible. The authors of these readings that I am looking for need to be an expert in the subject and the work less than 5 years old so in my filters when searching those will also be included.

2. They say/I say sentence: Introducing Summaries and Quotations

In my They say/I say sentence I utilize the verbs for summaries and quotations.

Over the last two weeks, we read texts from Austin and Pisano and Kaplan and Donovan that discussed diversity and inclusion. While Austin and Pisano endorse the inclusion of diversity in regards to neurodiverse people, Kaplan and Donovan remind us of all diversity and inclusion in the workplace and suggest how it can appear in our everyday life. I agree with Austin and Pisano’s writing educating people on what neurodiversity and advocating for their inclusion in the workplace but I complain that they lack the solution to the problem. I celebrate the fact that Kaplan and Donovan give examples of how diversity isn’t made a priority in the workplace and then give the steps to solving the issue and making the environment more inclusive. I do not deny that Austin and Pisano show examples of companies creating programs to help Neorodiverse candidates but I encourage that they add a section similar to Kaplan and Donovan where they state what is involved in creating and maintaining a diverse workforce.

K&D Summary

Chapter 3 from The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off by Mark Kaplan and Mason Donavon is an excerpt from a book that discusses Diversity and Inclusion. This chapter outlines and exemplifies how to take the complicated issues of diversity and inclusion in the workplace and address each level individually so that the issues as a whole can be corrected. The writers use an example of Kim a manager of a company and her day at work to relate to the reader’s own work experience. This allows them to visualize how microaggressions can be seen in the most common work dynamics along with unconscious biases and insider-outsider dynamics. The role of intent vs impact is stressed showing how although people might have good intentions with their actions they can still have negative impacts. This chapter was written to help people navigate how to increase inclusion and diversity in the workplace. The key concepts each address how negative workplace culture can go unseen and aim to bring to light to how each person, group, and the system can lead to a better or worst environment. What can be taken away is that to fix the problem inclusion and diversity need to be apart of everyone’s daily though the process.

5/25 Responses

  1. From the templates in They Say/I Say I will be using this approach: In recent discussions of organizational diversity, a controversial issue has been whether structured organizational diversity policies affect minorities’ leadership-relevant self-perceptions and goals. From the perspective of Gundermir et al’s argument, his data shows that companies that use programs specifically for multicultural diversity increase diversity within their organizations. On the other hand, some companies choose to have a Value-in-Homogeneity policy.

I just used that template to structure a practice statement about Gundemir et al’s argument. I began with the They Say to set my writing up for my own opinion on this topic and give the reader context about what I am writing about and why they should care. This template helped me focus on the information in my writing more than just the filler words that structure it. A lot of the time when I first begin writing I find myself not knowing how to begin. Having the words from the template there for me to use made it much easier to start and I felt like I could use my time writing more efficiently.

2. This weeks readings from Gundemir et al and Austin and Pisano add to my understanding of diversity in organizations greatly. On one hand, Gundemir’s article answered a lot of the questions that last week’s readings brought up for me, such as what the strategies used to increase and maintain diversity in a company are. Gundemir’s research showed me that diversity in companies can be maintained by programs that these companies create to make people feel comfortable and included. From the data, I could see that companies with multiculturalist ideologies made diverse workers feel valued, and equal resulting in those employees feeling more comfortable to strive for leadership roles and advancements within that same company. Austin and Pisano’s article expanded my knowledge of diversity but in a very different way. They discussed neurodiverse people which I didn’t think to include in the discussion of diversity till after I read this. Learning about neurodiversity supported why diversity is so positive in companies. Austin and Pisano highlight how neurodiverse people can add so much benefit to a company. They also educate on how including them and creating programs for them to get through job interviews, and thrive at a company is  so important. In conclusion both readings this week expanded what I thought I knew about diversity and made me think about what is considered diverse in a company.

Unit 1 Responses

  1. The readings from this week about culture and diversity made me question many factors. The reading on organized culture piqued my curiosity because it never gave one definition of culture. We are used to having one definition in mind for a word so seeing many variations made me think about what my definition of culture was. When I thought about it I wasn’t sure about how I would define it. The different discussions about what culture was also made me think about who the people writing the responses were and why they each had such a different definition of culture. Another question that I would like to further explore is how do companies that are racially and ethnically diverse describe their culture vs how companies who are gender-diverse describe their culture. The article “why diversity matters” talk a lot about how companies that are diverse in race, ethnicity, and gender are more likely to be successful but they never mention why. I would like to research more as to why that is.
  2. After reading “culture is consistent, observable patterns of behavior in organizations,” I began to think about culture in organizations that I am involved in. One organization I am apart of at college would be my major. As a Communications Design major, I have been in class with the same teachers and students since my first day of freshman year. That has created a culture between us in the classroom. The classroom culture reminded me of Robbie Katanga’s response titled “Culture is how organizations “do things.” My experience relates to his response because as a class we have developed patterns that are as Katanga states “consistent, observable patterns of behavior in organizations.” Every year I take classes for my major and have a very similar experience to the year prior. I think that is because the teachers create a structure that stays the same along with the people that are in the class, therefore, creating a pattern. I think that the pattern created and the behavior that comes from it creates our culture.